The Inquiry has been able to extend the arrangement with the British Red Cross who will now provide confidential telephone support until the public hearings next year (for which the Inquiry will need to set up a separate contract). The Inquiry’s communications adviser has tweeted about this, and there is an update on the Inquiry website:
The confidential support service offered by the British Red Cross to anyone affected by treatment with infected blood is closing temporarily on 15th October. The service will resume on 2nd November and will then be available until April 2019.
Telephone support can be accessed by calling 0800 458 9473 and 0203 417 0280 at these times: on Monday between 11am and 1pm; on Wednesday between 7pm and 9pm; and on Friday between 2pm and 4pm. There is also a messaging system to receive a call back during these hours.
We will be making separate arrangements for support during the hearings next spring.